What I would do if I wanted to run a 20th century law firm in the 21st century
If I wanted to start up a law firm in the 21st century based on a 20th century model, here is what I would do.
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03 September 2018 -
Cross selling ain’t collaboration
27 August 2018 Clients are not silly. They know those firm partners who genuinely collaborate internally in their (the clients') best interest, and they are a wake up to those who try to engage in cross selling for their own (the law firms') self interest. They know this primarily through partner behaviour. Because cross selling ain’t collaboration.
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Some advice for customers of Oldlaw*
20 August 2018 If you are a customer of a law firm and for some reason you are silly enough to allow your law firm to bill you by time, at least ensure that the lawyers working on your matter only work on your matter when they are at their most productive and creative best.
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Time Billing Is Accurate, Transparent & Ethical
13 August 2018 An Oldlaw partner said to me that while a small minority of lawyers may have abused time-based billing, overall hourly billing is "good" because it is "...accurate, transparent and ethical".
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