Legal NONsense
Lawyers, let’s face it. You are service providers to your customers and, moreso, you are simply one part of a much bigger team delivering client experiences.
Read MoreCategory: Collaboration
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09 August 2021 -
The Greatest Show on Earth
08 November 2019 More than 120 professionals from all over Australia and around the world will assemble for VeraSage Downunder 2019 next week in Melbourne, 12 November 2019.
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The Power of Small
19 February 2019 In August 2018, I was fortunate attend, and also present (on pricing transformation) and Chair Day 1 of Chilli IQ's 6th Managing Partners Forum for Boutique and Small Law Firms.
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Legal innovation: who really are the “normal” ones?
31 January 2019 In 2018 I attended a Digital Legal Practice & Innovation Masterclass both to co-present and to hear some great personal stories and presentations by wonderfully courageous and innovative professionals.
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20 Lies Oldlaw* Tell
22 January 2019 A Lie: a noun. a false statement made with deliberate intent to deceive; an intentional untruth; a falsehood.
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Cross selling ain’t collaboration
27 August 2018 Clients are not silly. They know those firm partners who genuinely collaborate internally in their (the clients') best interest, and they are a wake up to those who try to engage in cross selling for their own (the law firms') self interest. They know this primarily through partner behaviour. Because cross selling ain’t collaboration.
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