The professions are highly competitive and the need for firms to perform to their optimum, differentiate themselves in their marketplace and be more attractive for the best clients and best talent, is more critical than ever before.
After practicing as a lawyer for over 25 years including roles as Managing Partner and CEO of leading Australian law firms, John established his own consultancy “John Chisholm Consulting” in 2005 to share his expertise and experience with professional knowledge firms looking to maximise their performance. He is considered a thought leader and change agent in professional firm management and speaks, trains, facilitates, coaches and consults to firms Australia wide and internationally.
John’s services include:
Firms of the Future
The traditional professional firm business model largely operates by leveraging people and hours. For most professionals, this model has worked and still works, but it is, I believe, a suboptimal way to run a business, is increasingly unacceptable to many in the professions and their clients. This business model is deteriorating as many of our organisational and management structures-‐ modeled on the industrial age, command and control paradigm-‐are no longer appropriate, nor acceptable in the 21st century. Read More
Pricing & Value Based Pricing
Pricing has the greatest effect on your firms profit. Nothing else comes close-except perhaps having the right client selection.
Reducing your fixed or variable expenses, increasing your turnover-all which might be good- will still not effect your profit as much as your pricing does. Read More
Firm & Group Strategy Development
“All organisations know what they do and how they do it, but very few know why they do what they do.” – Simon Sinek, author of ‘Start with Why’.
John can help you discover or rediscover your firms purpose to allow you to set your firms vision and align your business strategies. Without a shared vision, no organisation can expect to formulate -let alone implement- effective strategies for its future direction and growth. Read More
Firm Reviews – A ‘health’ check
Clients, and team members alike, will often shy away from directly voicing their honest opinions due to relationships within the firm, their level of engagement, a lack of trust or concerns (either imagined or the result of past experience) over possible consequences. Without the opportunity to communicate and address issues that might be affecting them, dissatisfied clients or unhappy team members often consider their only alternative -which is sadly often taken– is to leave. Read More
Client Selection & Strategy
Who do you say ‘no’ to?
Many professionals adopt a “I have never met a billable hour I don’t like yet” approach, and consequently they work for clients that are not good for the firm- and in many cases, the firm is not good for these clients. Read More
Retreat Facilitation & Group Presentations
John’s thought leadership and skills as a facilitator and presenter are used regularly at retreats and conferences internationally, by a variety of professional firms and industry bodies. Whether it be for partners, practice groups or firm wide, John works as an interactive facilitator to deliver your objectives. Read More
Partner Performance & Compensation
How partners are “fairly” compensated financially is an important consideration for any firm’s well being and culture. Dealing with both underperforming and overperforming Partners can be a nightmare in some firms, particularly if there is no ability to address it in a timely & objective way. Read More
Business Models & Governance Structures
We are fortunate, especially in Australia, to live in an environment and in times where there are so many options available to firms as to how they can structure,govern and manage themselves.
John has advised firms on the range of alternative business models available to them and assisted in the selection and transition to a model which is better able to deliver effective outcomes to their stakeholders. Read More
Coaching, Mentoring & Personal Development
Johns experience as a Partner and leader means he both understands the life of a professional and the challenges and opportunities they face.
Often acting as a sounding board and advisor, John is able to bring an objective perspective to issues and challenges, and guide people towards the best solutions. Read More
In-House ‘Future Leaders’ Programs
Succession is one of the greatest challenges facing professional firms today and the war for talent is getting harder and harder. The better firms now put anincredible amount of work into trying to develop their internal talent. Read More